Need help with AREELIVE? Pick the topic that matches your question, or email us any time at support@areelive.com.
Help for creators & hosts
Going live, virtual gifts, VIP tiers, leaderboards, entry effects, and creator levels. If your stream won't start, your gifts aren't showing, or your profile needs updating, email support@areelive.com from the address on your account and include your AREELIVE ID.
Help for agencies & recruiters
Agency onboarding, recruiter approvals, host rosters, and performance bonuses. Email support@areelive.com with your agency or recruiter name.
Account & payment support
Sign-in issues, profile changes, payout timing, withdrawal methods, or missing earnings — email support@areelive.com and we'll look it up. Never share your password with anyone; AREELIVE will never ask for it.
Report an issue
See a bug, abusive behavior, or a safety concern? Report it to support@areelive.com with as much detail as possible (screenshots, usernames, timestamps). Our trust & safety team reviews every report.
Still need help?
Visit our contact page or email support@areelive.com. We reply within 1–2 business days.